Personalisation issues in the enterprise learning portal.
Ron Sawyer [HREF1],
Principle Project Manager, Flexible Learning and Teaching Program, Information
Technology Services [HREF2] ,
PO Box 3A, Monash University [HREF3],
Victoria, 3800. Ron.Sawyer@its.monash.edu
Nathan Bailey [HREF4], Manager, Development+Integration,
Flexible Learning and Teaching Program, Information Technology Services
[HREF2] , PO Box 3A, Monash University
[HREF3], Victoria, 3800. Nathan.Bailey@its.monash.edu
Keywords
Customisation, personalisation, portal, enterprise, university.
Abstract
With hundreds of millions of online resources of many types available over
the web, the average web user wastes valuable time and energy sorting through
irrelevant references and refine search vocabularies in order to find what
is relevant to them. In many cases, users don't know that there are resources
that are relevant to them and don't even bother to look.
At Monash, the portal team is developing an Enterprise Learning Portal
which through profile based personalisation can push references to potentially
relevant resources into the portal desktops of all individuals of the University
community. The system is based on a set of profile attributes for each
community member. The same profile attributes are used in the resource
catalogue to define specific, tight target audiences for each resource.
A relevance engine matches the resources to each member's profile attributes.
The Enterprise Learning Portal learns profile attribute values for individuals
and resources and refines the rules of relevance appropriately.
Hypertext References
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HREF1
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http://www-personal.monash.edu.au/~rons/
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HREF2
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http://www.its.monash.edu/
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HREF3
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http://www.monash.edu/
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HREF4
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http://polynate.net/
[ Full Paper ] [ Presentation
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[ Proceedings ] [ AusWeb01
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AusWeb01, the
Seventh Australian World Wide Web Conference, Opal Cove Resort, Coffs Harbour,
21-25 April 2001 Contact: Norsearch Conference Services +61 2 66 20 3932
(from outside Australia) (02) 6620 3932 (from inside Australia) Fax (02)
6622 1954