Personalisation issues in the enterprise learning portal.

Ron Sawyer [HREF1], Principle Project Manager, Flexible Learning and Teaching Program, Information Technology Services [HREF2] , PO Box 3A, Monash University [HREF3], Victoria, 3800. Ron.Sawyer@its.monash.edu

Nathan Bailey [HREF4], Manager, Development+Integration, Flexible Learning and Teaching Program, Information Technology Services [HREF2] , PO Box 3A, Monash University [HREF3], Victoria, 3800. Nathan.Bailey@its.monash.edu
 

Keywords

Customisation, personalisation, portal, enterprise, university.


Abstract

With hundreds of millions of online resources of many types available over the web, the average web user wastes valuable time and energy sorting through irrelevant references and refine search vocabularies in order to find what is relevant to them. In many cases, users don't know that there are resources that are relevant to them and don't even bother to look.

At Monash, the portal team is developing an Enterprise Learning Portal which through profile based personalisation can push references to potentially relevant resources into the portal desktops of all individuals of the University community. The system is based on a set of profile attributes for each community member. The same profile attributes are used in the resource catalogue to define specific, tight target audiences for each resource. A relevance engine matches the resources to each member's profile attributes. The Enterprise Learning Portal learns profile attribute values for individuals and resources and refines the rules of relevance appropriately.

Hypertext References

HREF1
http://www-personal.monash.edu.au/~rons/
HREF2
http://www.its.monash.edu/
HREF3
http://www.monash.edu/
HREF4
http://polynate.net/



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