Appendix 1

Standards for Registered Training Organisations

1. The RTO has systems in place to plan for and provide quality training and assessment across all of its operations
2. The RTO ensures that compliance with Commonwealth, State/Territory legislation and regulatory requirements relevant to its operations is integrated into its policies and procedures and that compliance is maintained
3. The RTO has effective financial management procedures in place
4. The RTO has effective administrative and records management procedures in place
5. The RTO recognizes the AQF qualifications and Statements of Attainment issued by any other RTO
6. The RTO applies access and equity principles and provides timely and appropriate information, advice and support services which assist clients to identify and achieve their desired outcomes
7. Each member of the RTO's staff who is involved in training, assessment or client service is competent for the functions they perform
8. The RTO's assessments meet the requirements of the endorsed components of Training Packages and the outcomes specified in accredited courses within the scope of its registration
9. The RTO identifies, negotiates, plans and implements appropriate learning and assessment strategies to meet the needs of each of its clients
10. The RTO issues AQF qualifications and Statements of Attainment that meet the requirements of the AQF Implementation Handbook and the endorsed Training Packages and accredited courses within the scope of its registration
11. The RTO complies with the requirements for the use of national and State/Territory logos
12. The RTO's marketing and advertising of training and assessment products and services is ethical