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Tutorial Title: A Holistic Approach
to Successful Web Application Development
Presenter: San Murugesan, School of Multimedia and
IT, Southern Cross University, <smurugesan@scu.edu.au>
Saturday: Full Day
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Outline: Although numerous Web-based systems are in use,
the manner in which many of them are developed, deployed, and
managed raises some concerns. Poorly developed Web-based systems
and applications don't meet the requirements, have poor quality
and have a high probability of poor performance and/or failures.
As a result, developers, users, and other stakeholders have become
increasingly concerned about the manner in which complex Web-based
systems are created and the quality, integrity and performance
of these systems.
Though many of us could easily develop simple Web sites, development
and maintenance of large complex Web-based systems and applications
is more challenging than most of us think. To build these systems
and applications, developers need to adopt a holistic approach
and follow a sound methodology and a disciplined process. The
development of many of these systems has, however, generally been
ad hoc and on piece-meal basis, resulting in poor quality and
maintainability and encountering many other problems.
This tutorial will highlight various issues, challenges and considerations
in development of large complex Web applications, and present
a holistic approach that developers could follow for successful
Web application development. It will provide an overview on the
emerging field of Web engineering and how it could help you in
developing and deploying successful Web applications. It will:
- Highlight the problems, complexity and challenges of the multidisciplinary
nature of Web application development
- Offer a holistic approach to development of Web applications
- Present suitable methodologies and processes that Web developers
could follow for successful development
- Address the issues of maintainability, usability, scalability,
configuration management and other non-technical aspects
- Recommend suitable Web quality assurance and Web audit procedures
- Discuss Web project management
This tutorial will benefit the growing community of Web developers,
e-commerce system implementers, software developers for Internet
applications, project managers, academics and researchers who
seek to gain insight into successful development of large, complex
Web applications. It is introductory in nature and don't assume
prior advanced knowledge of the participants in this area.
Biographical details: San Murugesan is Professor and Head
of the School of Multimedia and Information Technology at Southern
Cross University, Australia. He is a co-guest editor of the special
issues of IEEE Multimedia on Web Engineering, Part 1 and 2 (Jan
2001 and April 2001) and a co-editor of the book, Web Engineering:
Managing the Diversity and Complexity of Web Application Development,
Springer Verlag, 2001. He was the founding Co-Programme Chair
of the workshop series on Web Engineering, held in conjunction
with World Wide Web conferences (1998-2001). He also serves as
Associate Editor of a new journal, Journal of Web Engineering,
Rinton Press, USA.
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Workshop title: Going from "No
Significant Difference" to Quality Web-Based Teaching
Presenter: Rik Hall, Manager Instructional Technology
Unit, University of New Brunswick <hall@unb.ca>
Saturday: Morning
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Outline: In this half day workshop we will explore:
"No Significant Difference" - what does it mean?
- Current web-based teaching and learning practices
- Current outcomes - feel good views
- Current outcomes - reality check
- What we know for sure
- What are Quality Characteristics
- Quality in Web-Based Teaching
- Quality "Check Lists"
- Quality and Design Standards
- Quality and Accessibility
- Quality and Student Communications and Collaboration
- Quality and Student Feedback
- Lessons Learned
Some pre-workshop reading http://home.vicnet.net.au/~carlrw/nlt2000/ten_things_we_know.html
Biographical details: Rik Hall is the Manager of the Instructional
Technology within the Integrated Technology Services at the University
of New Brunswick in Fredericton NB Canada. His background includes
15 years as a classroom teacher and 15 years in distance education.
He was honoured by the Instructional Telecommunications Council
as the Outstanding Canadian Distance Educator for 1999.
Here at UNB Rik was the director of distance education for five
years and worked in the areas of on-line web-based learning, audioconferencing,
videoconferencing as well as print-based and face-to-face distance
education. Rik has been involved with education for more than
thirty years and has instructed on educational technologies for
five universities.
He has presented at many international computer, educational
and technological conferences, including MacWorld Boston and the
Australia Web-based Learning conferences in 96, 98, 2000 and 2001.
He is the host of the World Wide Web Courseware Developers Listserv
with 1500 members from around the world. He manages four different
web sites and half a dozen listservs at the University of New
Brunswick. He chairs the international North America Web Web-Based
Conference series, held every October - This year will mark the
eighth, annual, international conference on Web-Based Teaching
and Learning.
When Rik isn't designing, developing, managing or delivering
distance education courses, he likes to spend time with his best
friend of 31 years, Linda Hall. Together they sail, and work on
Linda's writing (eight novels and eight non-fiction books).
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Workshop title: Achieving Integrity
in Web-Based Evaluations
Presenter: Rik Hall, Manager Instructional Technology
Unit, University of New Brunswick <hall@unb.ca>
Saturday: Afternoon
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Outline: In this half day workshop, we will explore:
- The culture of evaluation from both sides of the paper
- The culture of on-line evaluation from both sides of the screen
- Define cheating/plagiarism in the context of the culture
- Identify different kinds of cheating/plagiarism
- Instructional Design methods for reducing the opportunity
to cheat/plagiarize
- Technological methods/options for reducing the opportunity
to cheat/plagiarize
- Readings and activities
Biographical details: Rik Hall is the Manager of the Instructional
Technology within the Integrated Technology Services at the University
of New Brunswick in Fredericton NB Canada. His background includes
15 years as a classroom teacher and 15 years in distance education.
He was honoured by the Instructional Telecommunications Council
as the Outstanding Canadian Distance Educator for 1999.
Here at UNB Rik was the director of distance education for five
years and worked in the areas of on-line web-based learning, audioconferencing,
videoconferencing as well as print-based and face-to-face distance
education. Rik has been involved with education for more than
thirty years and has instructed on educational technologies for
five universities.
He has presented at many international computer, educational
and technological conferences, including MacWorld Boston and the
Australia Web-based Learning conferences in 96, 98, 2000 and 2001.
He is the host of the World Wide Web Courseware Developers Listserv
with 1500 members from around the world. He manages four different
web sites and half a dozen listservs at the University of New
Brunswick. He chairs the international North America Web Web-Based
Conference series, held every October - This year will mark the
eighth, annual, international conference on Web-Based Teaching
and Learning.
When Rik isn't designing, developing, managing or delivering
distance education courses, he likes to spend time with his best
friend of 31 years, Linda Hall. Together they sail, and work on
Linda's writing (eight novels and eight non-fiction books).
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Tutorial title: Introduction
to Scalable Vector Graphics (SVG)
Presenter: Bob Hopgood, Oxford Brooks University,
<bhopgood@brookes.ac.uk>
Saturday: Morning
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Outline: Graphics on the Web until recently was raster
graphics images (GIF, PNG, JPEG etc) which suffer from a number
of limitations (large size, inability to zoom without losing detail,
binary format, no inherent hyperlinking etc). Non-proprietary
vector graphics is now possible using W3C's Scalable Vector Graphics
(SVG), a standard with many implementations available.
Tutorial attendees will receive a thorough introduction to SVG
and will be able to construct reasonably complex diagrams by the
end of the tutorial. They will also gain an appreciation of where
SVG stands in relationship to other W3C standards.
The tutorial will:
- Introduce the coordinates and rendering model of SVG
- Explain the Graphics Primitives, their Attributes and properties
- Discuss the Grouping, Transformation and Composition facilities
including Clipping and Masking
- Show how SVG can be used in Practice
- Review Implementations and Tools
- Put SVG 1.0 in the context of SVG 1.1, SVG Tiny, SVG Basic
and the future
The tutorial will assume that participants are acquainted with
the basic concepts of markup languages and styling. A detailed
background in computer graphics is not necessary. Participants
at the tutorial will have received the appropriate background
needed to attend the follow-on tutorial in the afternoon: Filtering,
Scripting and Animation in SVG.
The two tutorials will follow closely the format and content
of the tutorials to be given at WWW2003 in Budapest in May 2003.
More details on the Budapest tutorials can be found at the WWW2003
Tutorial Web Site < http://wwwcms.brookes.ac.uk/www2003/svg/
>
Biographical details: Bob Hopgood is a visiting Professor
at Oxford Brookes University. Prior to that he worked at the Rutherford
Appleton Laboratory and W3C. He was active in establishing a Web
Profile for the Computer Graphics Metafile. He also established
W3C's Offices in Europe, Morocco, Australia and Israel. He has
nearly 40 years of experience in computer graphics, especially
in standardisation activities and has lectured internationally
on emerging web standards. He was Programme Chair for WWW5 in
Paris.
Together with David Duce and Vincent Quint (INRIA), he submitted
a proposal to W3C entitled Web Schematics, which launched the
SVG activity.
David Duce and Bob Hopgood gave a half-day tutorial on SVG at
WWW2002 in Hawaii, and have given SVG Tutorials at Eurographics
2001 and CGI2002. They have also given 1-day hands-on SVG Tutorials
in the UK. Bob lectures on the Web Technologies MSc at Oxford
Brookes.
Note: it is not planned that either session will provide any
hands-on experience for the audience but Bob will make the slide
set available after the Conference so that attendees can make
use the material after the event.
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Tutorial title: Filtering, Scripting
and Animation in SVG
Presenter: Bob Hopgood, Oxford Brooks University,
<bhopgood@brookes.ac.uk>
Saturday: Afternoon
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Outline: This tutorial is either a follow-on tutorial
to the morning tutorial, Introduction to SVG or aimed at attendees
who have a basic understanding of SVG and want more knowledge
of the advanced features.
Scalable Vector Graphics is both a straightforward 2D vector
graphics system for the Web and a powerful interactive and animation
facility with sophisticated rendering effects. Tutorial attendees
will receive a thorough grounding in the more challenging features
of SVG.
The tutorial will:
- Describe the filter effects that can be applied to the vector
graphics image created by SVG
- Describe the animation facilities available in SVG
- Show how scripting can be used to provide a rich interaction
environment
- Explain how SVG can be used with other W3C standards such
as XHTML, XML, SMIL etc
For the tutorial, an acquaintance with the basic primitives and
attributes of SVG and the composition facilities will be assumed.
Attendance at the morning tutorial, Introduction to SVG will provide
an appropriate background.
Biographical details: Bob Hopgood is a visiting Professor
at Oxford Brookes University. Prior to that he worked at the Rutherford
Appleton Laboratory and W3C. He was active in establishing a Web
Profile for the Computer Graphics Metafile. He also established
W3C's Offices in Europe, Morocco, Australia and Israel. He has
nearly 40 years of experience in computer graphics, especially
in standardisation activities and has lectured internationally
on emerging web standards. He was Programme Chair for WWW5 in
Paris.
Together with David Duce and Vincent Quint (INRIA), he submitted
a proposal to W3C entitled Web Schematics, which launched the
SVG activity.
David Duce and Bob Hopgood gave a half-day tutorial on SVG at
WWW2002 in Hawaii, and have given SVG Tutorials at Eurographics
2001 and CGI2002. They have also given 1-day hands-on SVG Tutorials
in the UK. Bob lectures on the Web Technologies MSc at Oxford
Brookes.
Note: it is not planned that either session will provide any
hands-on experience for the audience but Bob will make the slide
set available after the Conference so that attendees can make
use the material after the event.
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Workshop Title: The Usable Web
Site and What It Means for Your Organisation
Presenter: Karey Patterson, Ntech Media, <karey@ntechmedia.com>
Sunday: Morning
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Outline: This workshop will examine the importance of
implementing usability for larger organisations, such as Universities,
schools and larger businesses. During the The first part of this
workshop participants will be introduced to usability guidelines
researched by the presenter and will then go on to categorise
and evaluate their own organisations Web Site's using the model.
Participants
will gain a good understanding of why usability is important
and enough knowledge to start assessing their own Web sites and
implementing
solid guidelines. Extensive resources will be provided and there
will be ample time for discussion and questions.
Biographical details: Karey holds a B.Bus (hons) degree
with majors in computing, business management and marketing. He
has a wide range of industry experience as a Web site designer,
project manager and educational technologist (standards development
and deployment systems for Web-based courses). He is currently
undertaking post-graduate research into interface design and navigational
systems and usability with particular reference to educational
Web sites.
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Tutorial title: Standards Based
Multimedia Streaming with QuickTime
Presenter: John Zornig, Systems Engineer, Qld &
NT, Apple Computer <jzornig@asia.apple.com>
Sunday: Morning
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Outline: This tutorial takes an in-depth look at QuickTime
Streaming Server and Darwin Streaming Server by teaching system
administrators and QuickTime authors the details behind real-time
streaming. Students learn the theory as well as the practical
steps involved in streaming QuickTime, MPEG-4, and MP3 files to
the world.
The workshop will cover:
- Streaming introduction
- Creating streaming media files
- Bandwidth and data rates
- Broadcast methods and delivery
- Real-time streaming protocols
- Typical deployment options
Biographical details: John Zornig is a Systems Engineer
at Apple Computer. Based in Brisbane, John is responsible for
the region from Lismore in Northern NSW to Darwin. John regularly
talks and teaches all things Mac, from editing video to serving
for the Web.
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Workshop Title: There are eLFs
at the bottom of the garden and they're teaching horticulture:
eLearning Facilitation in the VET Sector.
Presenter: Chris Sutton, TAFE Queensland Centre
for Innovation and Development - TAFE Queensland Online
<chris.sutton@tafe.net>
Sunday: Morning
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Outline: This workshop is suitable for online learning
facilitators, potential facilitators, teachers and trainers and
anyone interested in flexible learning in the VET sector.
It will take the form of a series of challenging presentations
and questions around which will be built group activities and
plenaries. It will cover:
- educating eLearning Facilitators online - a case study;
- is online appropriate in VET? Australian Quality Training
Framework issues;
- flexible delivery in the VET sector, pedagogical foundations
and current models of teaching;
- the constructivist approach to learning in VET - reflection,
collaboration and conversation;
- implications of the Queensland Government's White Paper Reforms
in Education for flexible delivery in TAFE.
- Workplace Assessment online, strategies and creative solutions.
Biographical details: Chris Sutton has had a long and
varied involvement with flexible learning and technology based
education. She commenced her career as a Primary school teacher
with the NSW Department of Education in Wollongong NSW. Her involvement
in flexible learning professional development began in the 1980s
when she was Computer Adviser to Schools for the Catholic Education
Office of the Diocese of Wollongong, supporting the introduction
of computers into classrooms in Primary and Secondary schools.
Her work in the VET sector began when she moved into the world
of corporate training as Education and Customer Service Manager
for InfoOne International in Sydney, and later Education Manager,
Quality Management and Customer Service, for Westpac's Technology
Division.
In the 1990s she produced interactive learning materials for
the employees of BBC Hardware's 220+ stores across Australia.
She commenced a Master of Education program in Flexible Learning
at the University of Wollongong, which she is continuing at University
of Southern Queensland.
Presently Chris is the Internet Training Consultant for TAFE
Queensland Online. Her role is to support teachers and trainers
in the 15 Institutes in their implementation of TAFE Queensland's
eLearning Strategy. In 2002 Chris developed an online course for
eLearning Facilitators under a LearnScope project which earned
her the TAFE Queensland Centre for Innovation and Development
Annual Recognition Award for Innovation. In December 2002, following
the completion of the first course, there were 150+ teachers and
trainers from Qld TAFE Institutes and a number from RTOs around
Australia and overseas lined up for future courses. Through her
work with Institutes and within the LearnScope program, Chris
Sutton has developed a reputation as an innovative and skilled
professional development facilitator and champion of flexible
learning.
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Workshop Title: So just what
is XML, and how do you spell it?
Presenter: Steve Ball, Zveno Pty Ltd <Steve.Ball@zveno.com>
Sunday: Morning
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Outline: This seminar will give a high-level overview
of XML and its related standards. The seminar does not dwell on
the bits-and-bytes of the syntax of XML, but rather concentrates
on the uses of XML, the costs involved in using XML and its payoffs
and benefits.
- Demystifying XML
- Quotations
- XML Background
- XSL Concepts
- Case Studies
- XML Costs
- XML Benefits
- Colophon
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Outline: This is an open workshop for those interested
in research and development in the field of accessibility of online
content and services. We include work on making re-usable, multi-modal
content and services and evaluation, monitoring and repairing
of inaccessible content and services. The forum will provide for
short presentations from participants who submit suitable abstracts
in advance and will range from the usability end of the spectrum
to technical developments of relevance. A particular goal will
be the development of an r&d agenda for the future in Australian
universities. All presenters are asked to bear in mind that participants
may not be experts in all aspects of accessibility and to provide
suitable introductions to their work. The forum will take the
form of a round-table discussion of research, development and
implementation topics. The programme will be developed as contributions
are accepted.
Details of this session, submission forms and pre-reading materials
will be posted on the forum Web site at http://www.ozewai.org/Ausweb2003/.
Participation: Participants will include those already engaged
in such research, development or implementation, and those who
are interested in either participating or benefiting from the
results of this work. Participants will not need to be accessibility
experts but will be encouraged to read some short, introductory
materials before the workshop. Researchers and developers with
work in progress or results to report are encouraged to submit
a brief abstract by May 9. Prospective post-graduate students
will be encouraged to attend.
Biographical details: Associate Professor Liddy Nevile
has been a member of the W3C Web Accessibility initiative Working
groups for many years and is currently a member of the Authoring
Tools Accessibility Group; the IMS Accessibility Metadata Working
Group, Chair of the Dublin Core Accessibility Interest group and
a member of the INCITS V2 Committee. She is also a member of the
La Trobe University 'WOMBAT' Laboratory, a new laboratory for
content accessibility research. Liddy was an author of the IMS
White Paper on Content Accessibility Guidelines and the forthcoming
Authoring Tools Accessibility Guidelines 2.0.
As the Manager for Online Accessibility Consulting at Vision
Australia Foundation, Dr Arch works with a large number of public
and private organisations providing assessment and consultancy
services. Andrew also co-presents Vision Australia's web accessibility
workshops. He is a member of the W3C's Web Accessibility Initiative
Education and Outreach Working Group contributing actively to
the development of support material for the Web Content Accessibility
Guidelines. He has previously worked as a private online information
consultant and managed web service delivery for a large government
department. Before the Web existed, he worked in natural resource
economics and soil conservation.
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Workshop Title: Writing for the
Web
Presenter: Dey Alexander, Usability Specialist,
IT Services Division, Monash University <dey.alexander@its.monash.edu.au>
Wednesday: Full day
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Outline: This workshop is suited to anyone who writes,
edits or maintains content for web sites. The workshop will cover:
- The importance of web content
- Understanding web users (how people read online; difficulties
associated with reading online; paradox of the active user;
attention economics)
- Basic rules for good business writing (writing for your audience;
writing in the standard register; using plain English)
- Writing web content (research on writing strategies; concise,
scannable, objective)
- Writing microcontent (page titles, page headings and subheadings,
hyperlink text)
- Techniques for longer documents
- Online help and FAQs
Six exercises form part of the workshop, and participants are
encouraged to bring sample content from their web site.
1. Exercise in writing plain English
2. Exercise in editing sample web content
3. Exercise in editing own web content
4. Exercise in editing sample microcontent
5. Exercise in editing own microcontent
6. Dealing with longer documents (using own or sample content)
A 64-page booklet of course notes, resources and exercises is
provided.
Biographical details: Dey is a Usability Specialist working
within the Web Resources and Development group in the IT Services
Division at Monash University. She has been involved in producing
content for the web since 1994, and for the past few years her
focus has been on promoting a user-centred design approach to
the development of web sites, applications, and content. This
workshop has evolved out of staff development activities over
the past two years.
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Seminar title: Online Business
Seminar
Convener: Stewart Adam, Deakin University, <stewarta@deakin.edu.au>
Wednesday: Full day
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Outline: The workshop will consist of a series of sessions
covering the following topics:
- Online Business Update
- Online Marketing Strategy Development
- Online Marketing Communication Strategies and Measuring Outcomes
- Moving from Marketing Communication to Fulfillment and Relationship
Management
- Case Histories and discussion
The workshop is suitable for anyone involved in, or considering
getting involved in, doing business on the Web. Subject to the
available places (preference is given to full conference delegates)
others can attend the seminar as a single conference event, that
is, local business people are welcome.
Convener: Stewart Adam is Associate Professor in Electronic
Marketing at Deakin University. Stewart has over 30 years of commercial
and teaching experience. He tries to inject his marketing instruction
with as much practical enrichment as possible. He has worked in
consumer goods - both in manufacturing and services - and in a
range of positions from advertising account executive through
to product manager, marketing manager, and general manager. This
practical experience was gained in both Australia and Europe and
he has moved back and forth between industry and higher education
to maintain currency and to retain a real-world perspective.
Additional session presenters will include:
- Mr Anthony Rowley, Tasmanian Electronic Commerce Centre. Anthony
was involved in setting up the Centre which is the leading provider
of electronic commerce assistance to rural, regional and remote
Australia. He delivered a keynote at AusWeb2K.
- Dr Kenneth R. Deans University of Otargo, Ken is Senior Lecturer
in the Dept of Marketing at the University of Otago, New Zealand.
He is a regular paper presenter at AusWeb.
- Ms Tessa Court, Hitwise Pty Ltd, Tessa is Marketing Manager
for Hitwise and delivered a keynote at AusWeb02.
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Workshop Title: Pure XML Publishing
Presenter: Steve Ball, Zveno Pty Ltd <Steve.Ball@zveno.com>
Wednesday: Full Day
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Outline: Technologies for manipulating XML documents are
maturing and there are now many products and applications available
for processing XML into useful publications. It is now entirely
feasible to setup a publishing system using purely XML-based components.
This seminar shows how to develop a single-source publishing
system using only XML-based technologies, explaining and demonstrating
each technology involved. Starting with the fundamental assessment
of business requirements and establishing the business case, to
data design and implementation and content management.
- Business analysis
- System Design
- DocBook
- XML Structures
- XInclude, XLink
- Scalable Vector Graphics
- XSL Transformations
- XSL Formatting Objects
- Simple Content Management System
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