A web accessibility testing case study: QUT Library

Martin Borchert, Electronic Information Services Librarian, QUT Library, Queensland University of Technology, Brisbane, 4001. Email: m.borchert@qut.edu.au

Michelle Conkas, Library Systems Officer, QUT Library, Queensland University of Technology, Email: m.conkas@qut.edu.au

Keywords

Accessibility, W3C, web design, redesign, usability, web services, library web sites.

Abstract

In 2002 the QUT Library participated in the University's WebAccess project. Client feedback, QUT's web accessibility evaluation guidelines, and the Raward Library Usability Index (LUI) were applied to testing the Library's high demand web based services as a case study. This paper reports on the methods, results and actions taken by the QUT Library to evaluate and improve accessibility to its core web services.