Emily Feher, (acting) Manager - development and integration, Flexible Learning and Teaching Program, Applications Services, Information Technology Services Division, Monash University, Melbourne, 3000. Email: emily.feher@its.monash.edu.au
eXtreme Programming, XP, Rapid prototyping, my.monash portal
The demand for flexibly delivered services has exploded, with students and staff expecting to be able to carry out tasks via the web, the phone, SMS and other technologies. Unfortunately, the resourcing of such services has not grown at the same level.
In order to continue to be a useful, robust and economically viable service to the Monash community, the my.monash portal’s development has followed a path of continual engagement with the stakeholders and a process of iterative delivery, “growing” services organically in line with demand.
In the majority of cases, this approach has worked well – with usage of my.monash growing consistently and with an increasing number of stakeholders seeking us out to place services on my.monash.
The ‘creative chaos’ of the approach is great for delivering useful services on time, however, occasionally robustness issues are encountered in the production environment as a result.
This poster reviews how techniques from eXtreme Programming (XP) help us to address the challenge between rapid development and robust quality.
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