Learning Management System, WebCT, eLearning, Online Learning, Higher
Education
The University of Queensland recently conducted a survey of users of its
learning management system (LMS), WebCT, to collect both positive and negative
feedback from students and staff. The majority of responses were from
students who provided a wealth of useful comments which were more
relevant to the way a LMS is used within the university rather than
focusing on WebCT itself. This paper describes the key issues and themes
identified by the students which address questions such as: Which features
of a LMS do learners find most and least useful? What additional features would
they like to see? and what aspects of policy and procedures need to be
addressed to enhance the implementation of a LMS within an educational
institution such as the University of Queensland.
