WorkingWeb: Website Usability Engineering Software

Naomi Norman, Research and Consultancy, Key Centre for Human Factors and Applied Cognitive Psychology, University of Queensland, St Lucia, Queensland, 4072. Email: naomi@humanfactors.uq.edu.au

Keywords

usability, website, usability testing, user testing, information architecture

Abstract

This paper introduces the WorkingWeb [HREF3] suite of usability engineering applications. WorkingWeb is a suite of software tools developed by the Key Centre for Human Factors and Applied Cognitive Psychology at the University of Queensland to assist in the enhancement and evaluation of website usability. There are two products in the WorkingWeb suite; the WorkingWeb Usability Testing Tool [HREF4] and the WorkingWeb Information Architecture Tool [HREF5].