User-centred redesign of a departmental intranet

Karen Taylor, Web Designer, Information Technology Services, Building 3A, Monash University, 3800. Email: Karen.Taylor@its.monash.edu.au

Keywords

User-centred design, Intranet

Abstract

Within the Information Technology Services Division of Monash University a small user-centred redesign project was undertaken to improve the ITS departmental intranet, know as ITS Only. The redesign project aimed to improve usability and increase functionality.

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AusWeb 2003. The Ninth Australian World Wide Web Conference, Hyatt Sanctuary Cove, Gold Coast, from 5th to 9th July 2003 Contact: Norsearch Conference Services +61 2 66 20 3932 (from outside Australia) (02) 6620 3932 (from inside Australia) Fax (02) 6622 1954