Diane Newton, PhD Candidate, dnewton@scu.edu.au
Allan Ellis, Associate Professor, aellis@scu.edu.au
School of Social Sciences, Southern Cross University, NSW, Australia.

Keywords

eLearning, organisational change, organisational culture, sustainability, Australian Army

Abstract

Organisations with established eLearning programs continue to experience the impact of internally and externally driven change. Sustaining effective eLearning through these changes requires planning that includes an understanding of the organisational culture and the learners' needs. A move to a new eLearning environment can challenge the organisation's communication channels and decision-making culture. Further, producing quality learning resources for technology based training in one eLearning environment does not guarantee an easy transition to another environment. This case study of the Australian Army presents the issues involved within an established eLearning development team that was dealing with rapid change in their work requirements.