The WebForum
Joseph
Kasser [HREF1], The Systems Engineering and Evaluation Centre (SEEC),
University of South Australia, School of School of Electronics and Information
Engineering, The Levels Campus, Building F., Mawson Lakes, South Australia,
5095 joseph.kasser@unisa.edu.au
Abstract
This paper proposes the concept of operations of the WebForum, discusses
the nature of the change it can make to the dissemination of ideas and
concludes with a listing of the advantages of the WebForum over current
methods.
Introduction
There are three traditional ways to publish new ideas: books, journals
and conferences.
Books and journals tend to have a wide distribution but a long publishing
lead-time. For example it often takes more that a year for an article to
be peer reviewed and published in a learned journal. Journals have a shelf
life of about a month or so, and then can be hard to locate for study.
Technical books have a long lead time, of the order of a year, but may
have a shelf life or several years, however in general, they tend to sell
relatively few copies unless they are widely adopted as college text books.
The traditional face to face conference only lasts for a few days. Conferences
contain panel forums and paper presentations. The panel discussions can
provide the audience with information that is current at the time the panel
takes place, however, once the session is over, the contents are lost to
the world at large. The papers are published in the conference proceedings;
documents with very limited distribution. Consequently ideas and methodologies
published in conference proceedings do not received wide distribution.
This results in a situation where the idea or methodology gets rediscovered
every year or so, instead of being used as a basis for further exploration.
Thus, while technical books and conference papers meet the publishing needs
in academia, the "real need" which is to not only to spread the ideas,
and develop methodologies, but to discuss them, and determine their suitability
in different application domains is not met in an effective manner.
In addition, conference peer reviewers may reject publishable papers
because either the papers do not fit in the theme of the conference, or
there were too many submissions for the few days of the conference.
The World Wide Web (WWW) has been used to enhance conferences by:
-
Advertising the conference.
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Providing prospective delegates with information about the conference and
local areas.
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Publishing abstracts of the papers to be presented.
-
Providing after the event copies of the presentations and papers presented
at the conference. The AusWeb99
[HREF2] web site is a prime example of this enhancement. However, while
the conference papers are available on the web site, the hyperlinks to
referenced papers tend to vanish over time. This fading away of hyperlinks
reduces the research potential of the site because the sources are no longer
available to the researcher who wishes to follow up a reference.
Web discussion forums exist and are used to disseminate information. They
take the form of Listservers or discussion threads on hosted web pages.
Some examples of discussions on hosted web sites are:
The WebConference
Recognizing that the conference presentation and a graduate seminar in
the classroom are almost identical, it was also determined that the technology
that enabled voice enhancement of asynchronous classes could also be applied
to an asynchronous conference. Thus the concept of the Web Assisted Conference
or WebConference (Kasser 1999) was introduced to the Software
Engineering Project class [HREF6] in the Master
of Software Engineering (MSWE) [HREF7] degree in spring 1999 at University
of Maryland University College [HREF8] (UMUC) as a final project. A
group of students then built the prototype over the course of the spring
1999 semester. The prototype can be seen at http://www.umuc.edu/~jkasser/SE2S/webconf.htm
[HREF9]. The WebConference was then used in the distance education
class on software maintenance in summer 1999 to enable students to make
face to face classroom style audio-visual presentations in the on-line
environment. However, once face to face classroom or conference style presentations
and discussions are available in an asynchronous manner in the WebConference
environment, it only takes one small further leap of imagination to create
a way to overcome the current limitations on the spread of ideas and methodologies.
The innovation is the WebForum, a web site that hosts the publication of
papers, asynchronous presentations, and discussions on topics of interest
pertaining to the forum participants on a continuous basis. The concept
of the WebForum is discussed in the context of the planned WebForum hosting
forums on
-
Systems Engineering,
-
Multi-disciplinary research,
-
Software Engineering,
-
Test and Evaluation,
-
Asynchronous Distance Learning Seminars
soon to be located at the Systems
Engineering and Evaluation Centre (SEEC) [HREF10] at the
University of South Australia [HREF11], in suburban Adelaide. As SEEC
personnel have a history of publications in the topics listed above, the
current plan is to seed the WebForum with SEEC's publications. Inauguration
is currently planned in conjunction with two conferences later this year:
-
The conference on Distance
Education: an Open Question [HREF12], hosted by the University of South
Australia in September 2000. So selected Forum panellist's presentations
at the Distance Education: an Open Question conference will also be used
to seed the WebForum. Thus the baseline SEEC WebForum will provide a valuable
research resource for the topics listed above.
-
The Systems
Engineering Test and Evaluation (SETE) 2000 Conference [HREF13] to
be held in Brisbane in November 2000. The plan for this conference is to
mix face to face synchronous presentations with asynchronous distance mode
presentations in the technical sessions. These presentations will also
be used to seed the WebForum.
Concept of Operations for the WebForum
The WebForum is a WebConference that operates continuously. Submissions
are posted as and when received, rather than by a certain date as in the
traditional conference. The WebForum is hosted at http://www.seecforum.unisa.edu.au
[HREF14] at the SEEC on the Mawson Lakes campus. A condition for submission
is that the submitter (student not instructor in the case of a student
submission) takes part in the discussion on the submission at least once
a week for at least three months after initial publication.
Submissions
Submissions are electronic in the form of papers or audio-visual presentations.
(Kasser et al. 1999) discussed the approach to add audio to a PowerPoint
presentation using low cost shareware software to capture the sound and
RealPresenter to produce the presentation. The
instructions for preparing the audio enhanced PowerPoint presentation are
provided on the SETE 2000 Conference web site [HREF15].
Each submission is posted before being peer reviewed. Posting the submission
establishes the initial date of publication to the credit of the original
author. Once the submission is peer reviewed the reviewer's comments and
ratings are also published.
There are four classes of submissions:
-
Academic - the submission is peer reviewed to the requirements of
the Australian Department of Education, Training and Youth Affairs (DETYA).
-
Practitioner - the submission is peer reviewed to ensure that the
content is making a contribution to the body of knowledge. For systems
engineers, this will be one way to fulfil one of the requirements for the
proposed certified systems engineer status.
-
Students - The instructors in graduate level classes in accredited
academic institutions make submissions on behalf of the student. The instructors
select their best student's efforts and certify each submission as having
met the instructor's standards. Student submissions would tend to be case
studies, evaluations of tools for specific applications, and new concepts.
-
Unreviewed - the submitter requests that the submission not be reviewed.
Submissions may be rejected for two reasons:
-
If the content is not appropriate to the topics carried on the WebForum.
-
If the submission or the submitter do not meet the standards of the WebForum.
For example, the submitters have failed to take part in the discussion
of their previous submission.
The participant interface
When participants connect to the site, they are presented with the options
listed below:
-
Sessions - the area in which the topics are discussed. After participants
select the "sessions area" they can review all submissions (papers or presentations),
search on topic, title or author, download an item for local viewing and
enter an asynchronous dialogue with the submitter (the presenter in a traditional
conference) and other interested parties. The participants can also rate
the submission based on a number of parameters.
-
Exhibits - the exhibit area, containing graphics and links to exhibitor's
web sites. This is a way to acknowledge sponsors and possibly fund the
WebForum.
-
What's new - a synopsis of the submissions posted in the previous
calendar month. This speeds up the participant's access to new information.
-
Tutorial - a tutorial on how to use the WebForum to download and
view submissions, and how to take part in the discussion threads. In particular
the participant needs to be shown when to respond in an existing thread
and when to open a new one.
-
Registration - participants are required to register their degree
of expertise on the topic, with a link to their personal web site (if they
have one). This allows other participants to determine how much credibility
to give the postings of a particular person in a discussion thread.
When the participant finds a presentation or paper on the topic of interest,
they look at the ratings it received from participants who have already
read or viewed it. They make a somewhat informed choice and download it.
They then review it off-line. Next time they log into the WebForum, if
they wish, they can add their rating and follow the discussion threads
based on the presentation or paper. If they wish, they can then add a comment
or pose a question to the participants.
As an example, a submitter may propose an alternative to the Capability
Maturity Model. The concept may look good on paper, and some organization
may decide to implement it on a new project. At the same time, other participants
may discuss the proposal and tailor it to different industries or different
organizational cultures. Thus in the space of a few weeks, the proposal
could get a wringing out that might take several years using current approaches.
Example of an application in the defence acquisition organization
Another application of the WebForum is as a project repository for the
life cycle of a major system acquisition. In this instance, the submissions
would be synchronized to major project milestones, and of course would
not be peer reviewed. The WebForum would be used as a communications and
archiving tool in a multi-contractor environment. Project documents would
be posted, project reviews would be held asynchronously and the resulting
discussions and rationale for decisions recorded. This would facilitate
project management several years into the project because the knowledge
that is undocumented in today's environment and is often lost when key
personnel leave the project could be captured in the WebForum, and thus
be available down schedule.
Advantages of the WebForum
The WebForum has a number of advantages and improvements to the current
way of doing things, including those listed below (in no specific order).
-
The time to publication of a submission is very fast because the time is
set by the web master. Since peer review can take time, the submission
is posted in parallel with the review process.
-
The interchange of ideas is fast.
-
Plagiarism is minimized because each posting is time stamped so that the
submitter gets credit for both the material and the time it was presented.
-
All submissions and discussion exchanges are stored for study.
-
Minimizes the amount of discussion on basic concepts, because the source
document is available for study.
-
The WebForum becomes the major source of material for students researching
the topic because:
-
Graduate students have access to both current and what would have been
"out of print" publications on a topic.
-
Graduate students can take part in the dialogue with the submitter while
in a class on the topic.
-
Discussion material may be combined, summarized and submitted to conferences
and journals in the manner of (Sheard 1998) and the International Council
of Systems Engineering (INCOSE) Listserver.
-
Society chapter newsletter editors will have a ready source of technical
material. They can contact the submitter and request permission to publish
the material in their local publication.
-
Technical committees in organizations such as INCOSE could use a WebForum
to discuss projects in progress and share manuscripts. This is the way
students in the Graduate School of Management and Technology at UMUC collaborate
on team projects.
-
Society chapters could spend some time at each meeting synchronously discussing
a recent posting after all members have viewed the posting prior to, or
even at the meeting. This function would facilitate the task of the program
chair in finding speakers.
-
Society chapters could also arrange for a synchronous discussion with the
presenter using telephone technology. This is the same concept as the transatlantic
participation in a panel presentation in the INCOSE 1999 international
symposium. The presentation was made asynchronously as far as the presenter
was concerned - he produced it and stored it on a CD-ROM and on a web
page [HREF16]. The participants at the panel viewed it in real-time
during the session and then the question and answer discussion took place
synchronously over the Internet using the PhoneFree
[HREF17] software.
-
The evolution of ideas is documented for future study.
-
The student area becomes a showcase of the quality of the product of different
academic institutions.
-
Participants in the discussion threads are calibrated. In the traditional
Listserver, there is no way for a new participant to determine which of
the other participants is worth listening to, and which is not. By having
access to the participant's registration information, the student can make
an informed determination.
-
The experts are identified. By viewing postings from specific people over
time, it should become easy to identify the experts, the visionaries, those
with their feet firmly planted on the ground, and those with their feet
firmly planted in mid air. This feature should allow the quality of academic
institutions and consulting organizations to be compared.
-
There is no time limit on a presentation. Unlike in a conference, in which
the session is time limited, in the WebForum a submitter can take as much
time as is needed to explain the topic. The audience is free to stop viewing
the presentation or reading the paper at any time.
-
The quality of the discussions will tend to be higher than that on the
Listserver. By using the threaded conference discussion approach, each
posting is stored for posterity. Participants should be cautioned in the
manner of the British Police - "Anything you say will be taken down
and may be used in evidence."
Conclusions
The WebForum is a hybrid combination of the functions of a journal, a conference
and a discussion room hosted on a web site and accessed in an asynchronous
fashion.
The WebForum has the potential to change the way practitioners communicate
ideas. It will probably not replace face to face conferences because it
does not provide a means for some of the face to face peer to peer networking
that takes place at conferences. It may however be the forerunner of a
new type of web based applications that could replace the printed journals
and some of the conference functions of the 19th and 20th
centuries.
References
Kasser, J.E., "A Web Conference - A Case Study", The INCOSE Maryland
Regional Conference, Reston, VA, April 2000.
Kasser, J.E., panel presentation in "Expanding
Systems Engineering using the Internet", The 9th INCOSE International
Symposium, Brighton, England, 1999 [HREF9].
Kasser, J.E., Cohen, D. MacKenzie, G., Rosenbaum, A., "Producing
Audio Presentations for Asynchronous Distance Education", University
System of Maryland Web Initiative in Teaching Conference and Showcase,
College Park, MD, 1999 [HREF16].
Sheard, S.A., "Systems Engineering for Software and Hardware Systems",
The 8th INCOSE International Symposium, Vancouver, BC.,
1998
Hypertext References
- HREF1
- http://www.seec.unisa.edu.au/personnel/Jk/JoeHomepage.html
- HREF2
- http://ausweb.scu.edu.au/ausweb99.htm
- HREF3
- http://www.cpuniverse.com/forum/
- HREF4
- http://forumpreview.iee.org.uk/
- HREF5
- http://business.city.unisa.edu.au/isworld/workingpapers/
- HREF6
- http://polaris.umuc.edu/~jkasser/classes/m6179902/mswe617.htm
- HREF7
- http://nova.umuc.edu/prog/gsmt/mswe.html
- HREF8
- http://www.umuc.edu
- HREF9
- http://www.umuc.edu/~jkasser/SE2S/Webconf.ram
- HREF10
- http://www.seec.unisa.edu.au/
- HREF11
- http://www.unisa.edu.au
- HREF12
- http://www.com.unisa.edu.au/cccc/
- HREF13
- http://www.seecforum.unisa.edu.au/Sete2000/SETE2000.htm
- HREF14
- http://www.seecforum.unisa.edu.au
- HREF15
- http://www.seecforum.unisa.edu.au/SETE2000/PresPrep/PresPrep.htm
- HREF16
- http://www.umuc.edu/~jkasser/distance/halfwit.ram
- HREF17
- http://www.phonefree.com
Copyright
Joseph Kasser, © 2000. The author assigns to Southern Cross University
and other educational and non-profit institutions a non-exclusive licence
to use this document for personal use and in courses of instruction provided
that the article is used in full and this copyright statement is reproduced.
The author also grants a non-exclusive licence to Southern Cross University
to publish this document in full on the World Wide Web and on CD-ROM and
in printed form with the conference papers and for the document to be published
on mirrors on the World Wide Web.
[ Proceedings
]
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