A Year in the Life … The website as a catalyst for change in the organisation

Ellen Kronen, Project Manager, Website Redevelopment, Southern Cross University, PO Box 157, Lismore NSW 2480, Australia. ekronen@scu.edu.au

Keywords

Website, development, change, management, design, intranet, database, online, systems, personalisation, integration, world wide web, information management, portal

Abstract

Since the start of a major redevelopment of the Southern Cross University website in late 1998, the impact this redevelopment is having on our organisation is substantial, and is a driving force behind many new developments. Change management has become a major focus, both in terms of encouraging staff and students to use the technology to find the information they need, or to do specific tasks, but also in terms of staff and to a lesser extent, students, to develop web based systems in favour of paper based ones. Many database developments have been imlemented, eg better searches of the site, easier maintenance of core information; and the establishment of workflow systems. A ‘tour’ of some of these new developments will be presented, along with some information about the development process and plans for the future.