The AusWeb series of World Wide Web Research
Conferences.

Interactive Encounters: Maximising Useability and Learning in On-Line Environments


Rod Sims, School of Multimedia & Information Technology, Southern Cross University, Coffs Harbour NSW 2457 AUSTRALIA rsims@scu.edu.au


Keywords

Interactivity, Encounters, Useability, On-Line Learning


Abstract

This paper proposes a set of strategies to maximise learner-content and learner-learner interactions in on-line learning environments. Extrapolating the outcomes of a research study that investigated the ways in which users responded to the interactive constructs embedded within interactive multimedia applications, the concept of encounter theory is introduced. Using observation and interview techniques, participants in the study identified a range of options by which learner-computer interactions might be enhanced. The implications of these findings for on-line and desktop environments are considered, specifically in terms of the independent learner's encounter with content material and other learners. Developing a comprehensive understanding of the interactive phenomenon will not only lead to more effective useability and learning in on-line environments, but also to their working better for the learner.


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